GenomeSpace server and support coverage December 23 to January 2

From December 21 to January 1, the GenomeSpace team will be unavailable due to the year-end closing of the Broad Institute.  During this time, the GenomeSpace server will remain up and fully functional. We will be monitoring this daily and, should anything happen to disrupt service, we will work to resolve any issues within 24 hrs. However, due to the holiday closing, please be aware that:

  • GenomeSpace staff will not be reachable by phone or responding to email. This includes our help system, Twitter, and Facebook.
  • Emails (including help tickets) and phone calls will be responded to as quickly as possible, once we return to the office on Jan 2, 2014.

If you have any questions, please feel free to contact us.